Innovation, Imagination,
Inspiration and every other
“Tion” you can think of.

The ISPA Conference & Expo provides multiple opportunites to experience high-level education from respected business professionals and spa industry leaders. This isn't your typical spa event. It's an inspiring experience developed for today's spa professionals by spa professionals.

General Sessions

General Sessions provide ISPA Conference & Expo attendees the opportunity to unite as a spa community, learn about the state of the spa industry and be inspired by keynote speakers who will positively influence business and professional growth. Tears, laughter and excitement fill the General Session room each year as remarkable individuals present their moving life stories, business knowledge and passion for what they do each day. 

2018 Keynote Speakers

Monday Shawn Achor

Shawn Achor

Tuesday Sally Hogshead

Sally Hogshead

Wednesday Daymond John

Daymond John

Education Sessions

ISPA Conference & Expo Education Sessions are uniquely selected by a dedicated group of ISPA members who serve on the Speaker Selection Task Force. The committee graciously dedicates hours of time, over the course of six months, to guarantee that ISPA education is relevant, innovative and inspiring.

Monday, September 24
  • Rita Craig
    2:30 - 3:30 pm
    Let's Talk About Your Talent Growth
  • Michael Sherlock
    2:30 - 3:30 pm
    Tell Me More - Leadership Through Active Listening
  • Kimberly Spreen-Glick
    2:30 - 3:30 pm
    Why Motivation is NOT the Key to Success
  • Erin Gargan
    2:30 - 3:30 pm
    Digital Persuasion: Sell Smarter in the Modern Marketplace
  • Cecil Hopper and Simon Marxer
    4 - 5 pm
    Spa Yielding: A Holistic Approach to Optimize Revenue
  • Leigh Weinraub
    4 - 5 pm
    Design Your Legacy
  • Simon B. Marxer and Cecil Hopper
    4 - 5 pm
    Spa Yielding: A Holistic Approach to Optimize Revenue
  • Alissa Bayer
    4 - 5 pm
    Why Putting Your Employees First Means Everyone Wins
Tuesday, September 25
  • Angela Cortright and Wanda Love
    8 - 9 am
    Become a Social Media Marketing Superstar
  • Grant Lessard and CG Funk
    8 - 9 am
    Leading Spas in the 21st Century
  • CG Funk and Grant Lessard
    8 - 9 am
    Leading Spas in the 21st Century
  • Wanda Love and Angela Cortright
    8 - 9 am
    Become a Social Media Marketing Superstar
  • Betsy Leahy
    8 - 9 am
    Plan to Win: Financial Planning for Strategic Success
  • Jeff Tobe
    8 - 9 am
    Steve Jobs, The Lost Interview: Lessons on Leadership
  • Christina Daves
    2 - 3:30 pm
    Creating Profits with PR
  • Bryan Williams
    2 - 3:30 pm
    Turn Mediocrity into High Performance
  • Tom Shay
    2 - 3:30 pm
    Creating Positive Cashflow with "Open to Buy"
  • Joy Baldridge
    2 - 3:30 pm
    Interviewing and Hiring the Best!
Wednesday, September 26
  • Anne Obarski
    8 - 9 am
    Spa Business if Show Business - Maximize Your Sales!
  • Christie McConnell
    8 - 9 am
    Discount Marketing: Tips to Drive New Business & Incremental Revenue
  • Sara Jones and Susan Leahy
    4 - 5 pm
    From Group to TEAM: A Revolutionary Way to Elevate Your TEAM to Achieve Optimum Performance
  • Anja Eva Keller Petruccelli
    4 - 5 pm
    Mind the Gap - How to Avoid Gaps in Spa Guests' Experiences
  • Susan Leahy and Sara Jones
    4 - 5 pm
    From Group to TEAM: A Revolutionary Way to Elevate Your TEAM to Achieve Optimum Performance
  • Merit Gest
    4 - 5 pm
    Mastering the Art & Science of Upselling: Sell More...Sell More Easily