Frequently Asked Questions

GENERAL INFORMATION 

Who attends the ISPA Conference & Expo?

Does the ISPA Conference & Expo have a minimum age requirement to attend?

I’ve never attended what should I expect?

What is the dress code?

How is the Coronavirus (COVID-19) impacting the ISPA Conference & Expo?

EVENT INFORMATION 

Are there group meeting spaces available?

What do I do if I lose my badge?

I have accessibility requirements. Can you assist?

ACCOMODATIONS 

Are there special hotel rates?

What is the official hotel cancellation policy?

What if I don’t check in on my scheduled arrival date?

Is a hotel deposit required to guarantee the hotel room?

Can I pay the hotel with a different credit card than the one I provided when I reserved the room?

Can I pay the hotel with a card that was provided when I reserved the room, which is not in my name?

Can multiple people stay in one room?

MEMBERSHIP AND REGISTRATION 

Does my ISPA membership include entrance to the Conference?

What are the registration rates?

Does ISPA offer group rates?

Are ISPA Conference & Expo registration fees refundable?

Can I transfer my registration to another team member?

GET SOCIAL 

What is the official hashtag for the event?

How can I join the online conversation about #ISPA2021?

TRAVEL 

Do you issue visa invitation letters?

For any other questions, please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it..