Frequently Asked Questions

Why should I exhibit at the ISPA Conference & Expo?

If you want face-to-face time with spa decision-makers from around the world, the ISPA Conference & Expo is the perfect place to make that happen. The annual event brings more than 2,300 professionals from all spa industry sectors from across the globe together in one location. For the 2019 ISPA Conference & Expo, the majority of attendees were spa leaders who make or influence purchasing decisions, making it an invaluable opportunity to spotlight your products or services.

Does my company have to be a member of ISPA to exhibit at the ISPA Conference & Expo?

Exhibiting and sponsorship opportunities are only available to current ISPA resource partners in good standing. For more information on becoming a member, visit  experienceispa.com.

Is selling (cash & carry) permitted on the Expo floor?

The ISPA Conference & Expo is not a cash and carry show. Large volume order taking is encouraged, however, vendors may not complete sales by receiving payment and/ or delivering any product on the trade show floor or in the resort and convention areas. Orders may be taken for future delivery only.

Does ISPA allow hanging banners over booths?

ISPA does not currently permit overhead hanging signs or banner rigging in the exhibit hall. Exhibitors may hang banners (which comply with height guidelines) within their booth space; as long as ground supported or hanging from the booth structure.

Are there restrictions on who an exhibiting company can register to attend the event?

Yes. All registrants with an exhibiting company must be working solely on behalf of the exhibiting company during the event. Individuals who qualify as a buyer will need to register as an attendee. Registration badges are non-transferable, and attendees may not give their badge to another individual. All attendees are subject to photo ID verification and any violators may be removed from the ISPA Conference & Expo.

ISPA offers special registration rates to exhibitors interested in purchasing registrations for their VIP clients. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to learn more about purchasing buyer registrations.

Can more than one company/brand be represented within a booth?

Exhibitors may not share booth space, nor assign, sell or sublet any part of its assigned space to another company. Full-service distributors, as well as organizations that fully own more than one product/service company may represent more than one brand within a booth only upon written permission from ISPA. Because exhibiting and sponsorship opportunities are available exclusively to ISPA members, all brands represented at the ISPA Conference & Expo must be active members in good standing.

What are the 2020 ISPA Conference & Expo dates?

ISPA Expo Move In – October 12-13, 2020 (all booth set up must be complete by 10/13)
ISPA Expo Open Hours – October 14-16, 2020
ISPA Expo Dismantle and Move Out – October 16-17, 2020 (until noon on 10/17)

Are hemp-based or CBD products allowed onsite at the Gaylord National Resort & Convention Center?

There are no restrictions regarding legal hemp-based or CBD products within the Gaylord National Resort & Convention Center. 

What are the anticipated costs of exhibiting at the ISPA Conference & Expo?

In addition to booth fees, exhibitors can anticipate the following expenses for the ISPA Conference & Expo:

  • Outfitting your booth – carpeting/finished floor (required), booths furnishings
  • Show services – electric, internet, booth cleaning, etc.
  • Shipping to and from the show
  • Material handling/drayage – Unloading, transporting, storing and reloading shipments and empty crates (required)
  • Personnel costs – Travel, hotel and ancillary costs for booth staff
  • Marketing and promotional items (pre-show marketing, samples)