Frequently Asked Questions
Does my membership include entrance into the show?
While the ISPA Conference & Expo is a member benefit, the registration cost is not included in your membership unless you join as a nonmember.
Who can attend?
What is included in a full-Conference registration?
Full-Conference registration includes access to three inspirational keynote presentations, 20+ Education Sessions developed for spa professionals, Expo floor access (200+ exhibitors), Welcome Party entrance, complimentary lunch and refreshments and networking opportunities galore.
What are the dates and location of the 2020 show?
The 2020 ISPA Conference & Expo will be held October 14 – 16 at the Gaylord National in National Harbor, MD.
Are hemp-based or CBD products allowed onsite at The gaylord national?
What is the dress code?
Most attendees dress in business casual attire. Comfortable shoes are recommended. The venue tends to be cool, so veteran attendees typically recommend dressing in layers or bringing a light jacket/shawl.
Can i purchase additional welcome party tickets?
Yes. Log into your online member dashboard and purchase additional tickets from the ISPA Store. Welcome Party guests must be 21 years old and bring their I.D. to enter.
Does ISPA offer group rates?
I’ve never attended what should I expect?
The annual ISPA Conference & Expo brings professionals from all spa industry sectors together in one location. This is the spa industry’s “must-attend” event that features three days of speaker presentations covering a range of topics including business strategy, customer service and management. The Expo floor offers the latest spa products available on the market to set your business apart. Last year’s Week in Review is a great way to get a better picture of what to expect.
What is the official hashtag for the event?
How can I join the online conversation about #ISPA2020?
Is there a mobile app for the event?
Yes! The mobile app is currently under development and will be released in July.
Do you issue visa invitation letters?