Frequently Asked Questions


The 2022 ISPA Conference will be held at the Mandalay Bay in Las Vegas, Nevada, from May 2-4, 2022. As the premiere event for spa professionals and a long-awaited reunion of cherished industry peers, this is one you will not want to miss!

Who attends the ISPA Conference?

Does the ISPA Conference have a minimum age requirement to attend?

I’ve never attended what should I expect?

What is the dress code?

How is the Coronavirus (COVID-19) impacting the 2022 ISPA Conference?


Are there group meeting spaces available?

What do I do if I lose my badge?

Will meals be provided at the event?

Are there places to eat onsite?

Are there nearby off-property restaurants?

Is there a lost and found and where is it located?

Are service animals allowed?

I have accessibility requirements. Can you assist?


Are there special hotel rates?

What is the official hotel cancellation policy?

What is the deadline to book my hotel room?


Does my ISPA membership include entrance to the Conference?

Are hardship rates or discounts available for those uniquely impacted by COVID-19?

Does ISPA offer group rates?

Can I transfer my registration to another team member?


Is there a mobile app for the event?

How do I download the ISPA Conference App?

What device can I use for the ISPA Conference App?

How do I log into the ISPA Conference App?

Trouble logging in?


What is the official hashtag for the event?

How can I join the online conversation about #ISPA2022?


Do you issue visa invitation letters?

For any other questions, please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it..