2021 ISPA Conference & Expo

After closely evaluating multiple scenarios and for an in-person ISPA Conference & Expo in May and the ever-growing list of unknown factors including travel restrictions, reduced meeting capacity requirements and a vaccine timeline that extended beyond the event dates, the decision was made by the ISPA Board to cancel the 2021 event.  The health and safety of our members, staff and partners remain ISPA’s top priority. 

The ISPA Conference & Expo is one of many benefits extended to ISPA members.  Even though the ISPA community won’t be able to join together in person, members will continue to have access to a wealth of virtual educational events, resources and research studies.  In the weeks ahead, exciting new virtual offerings will be added to the lineup to keep the ISPA community connected in innovative ways to help ensure the spa industry thrives as we move forward together during these extraordinary times. 

ISPA's Conference preparations will now shift to the 2022 ISPA Conference & Expo, which will be hosted at the Mandalay Bay Resort & Casino in Las Vegas, Nevada, from May 2-4, 2022.  Be sure to mark your calendars as this will be a spa industry gathering you won’t want to miss. 

Not an ISPA Member?

If you are not currently an ISPA member but wish to register for the 2022 ISPA Conference & Expo, simply click here to start the membership application form or contact This email address is being protected from spambots. You need JavaScript enabled to view it.for assistance. 

Groups of five or more save

By bringing a team of five or more, you can save on your registration. The ISPA team can register your conference team and provide one invoice for easy payment. Contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1.859.219.3512 for assistance.

Eligible Registration

Current ISPA members within the spa, corporate spa headquarter, corporate spa link, spa under development, student, transitional, service provider or educator categories may register to attend the ISPA Conference & Expo. For more information on ISPA membership categories, please click here. All resource partners who qualify as a vendor must exhibit or sponsor at the ISPA Conference & Expo to attend the event. To learn more about these opportunities contact 1.859.226.4372 or This email address is being protected from spambots. You need JavaScript enabled to view it.. The qualifying definitions for both service provider and vendor are outlined below.

Service Provider: Business has a sole focus of providing professional services. A service provider may not distribute, produce or sell products within the spa industry or serve as an employee or official representative of any company that meets the definition of an ISPA vendor. A product is defined as anything that is made or grown to be sold (including digital or web-based products). Examples of ISPA service providers include full-service consultants who do not sell, represent or distribute spa products, educational institutions and investors.

Vendor: Business distributes, produces or sells products within the spa industry. A product is defined as anything that is made or grown to be sold (including digital or web-based products). Examples may include companies that sell tangible products, virtual products, events, publications, insurance, software, deal promotions, online directories, etc. In order to attend at a member rate, the registrant must have an active membership at the time of the Conference.

Cancellation Policy

2021 Attendee registrations are eligible for a full refund due to the cancellation of the event due to COVID-19.  Please submit any requests for refunds to This email address is being protected from spambots. You need JavaScript enabled to view it..  

Convince your boss

Time to Manage Up.

Bosses are busy and are generally concerned about ROI, so let’s go in with some strategy.

Tie your journey in with your boss’s.

If you don’t know your boss’s goals, you should probably start by learning them and figuring out how to help reach them. Chances are, your trip to Conference will align with their interests. Whether it’s our general education sessions, scouting out new products and services, or bringing back life-lessons from our keynote speakers, you can come here on a mission.

Have an after plan.

Going to Conference and gathering knowledge and inspiration is one thing. Putting what you’ve learned into action is a whole other level. Figure out how you’re going to put what you’ve learned into action or at least figure out how you can bring back information for the entire team and let them help reach your boss’s goals, too. We definitely recommend you have a nice team brief ready when you get back.

Promise to bring back samples.

There’s usually a few goodie bags that people return with. Maybe if you promise a few samples? Oh, and bring back business cards and lots of photos, too.